Skip to main content
Solved

Connecting a staging site with a sandbox version of Acumatica

S
Freshman I

I currently run a WordPress website that uses Acumatica. Acumatica is installed as a plugin within the theme built by the original developers. Right now, I have a staging site setup, along with a sandbox environment on Acumatica.


For example, my staging site is
staging.website.com

My sandbox environment for Acumatica is:

website-sandbox-22-2.acumatica.com/(w(2))/

 

Basically, what I’m looking to do is test buying a product on the staging site to which it then generates a order in the sandbox version of Acumatica.

 

As mentioned, Acumatica is coded within the plugin used to create the site’s functionality, so on Wordpress, in order to add the Sandbox site value to the list of Data Sources, I had to add a string within the Acumatica.php file along with the ACF_AcumaticaOptions.php file, but that is only adding a string so that I can choose the data source in the Wordpress admin dashboard. I also changed the base url to the link of the Acumatica sandbox, but I feel like that is incorrect.

How can I fully connect my sandbox version of Acumatica with my staging Wordpress site?

Any insight or help would be greatly appreciated. Please ask me if you need any more context! I’m a bit lost as this is my first time working with Acumatica, so still trying to learn the system. Do you have any specific documentation you recommend?

Best answer by AndrewBGL

sethexit wrote:
AndrewBGL wrote:

Hello @sethexit ,

We had a WordPress site also and were using flywheel as our host so I am familiar with staging sites. We update the WordPress site to Shopify.

What happens when you try to push a test order through you sandbox?

Is there any error messages you are receiving?

Thanks

We use WooCommerce for the shop and Authorize.Net for payment processing. On the site this message is displayed after the test order is placed:
An error occurred, please try again or try an alternate form of payment.

 

I don’t see any particular errors in the console log that would pertain to this. The sandbox version of Acumatica does not update with the staging test order. I am wondering if I have to test orders making HTTP requests using Postman.

I’ll also check the documentation you sent, thanks!


 

Hello @Sethexit,

I missed your update. Based on your error message I would check the payment tab under WooCommerce and make sure Authorize.Net is showing as a payment option. Also try to setup another payment like Paypal, Apple or android pay to see if you can process an order.

Also you can login to your Authorize.Net and look in the log files to see if there is an error message.

I hope this helps.

View original
Did this topic help you find an answer to your question?

6 replies

AndrewBGL
Pro I
Forum|alt.badge.img
  • AndrewBGL
  • Pro I
  • 175 replies
  • August 1, 2023

Hello @sethexit ,

We had a WordPress site also and were using flywheel as our host so I am familiar with staging sites. We update the WordPress site to Shopify.

What happens when you try to push a test order through you sandbox?

Is there any error messages you are receiving?

Thanks

Andrew
Chris Hackett
S
2 people like this
  • Chris Hackett
    Chris Hackett
  • S
    sethexit
AndrewBGL
Pro I
Forum|alt.badge.img
  • AndrewBGL
  • Pro I
  • 175 replies
  • August 1, 2023

Also I am not sure if you have used the help guide for Implementing a Connector for an E-Commerce System.

You will want to refer to the to this help article during your testing: To Create a Connector for an External System

I hope this helps.

 

Andrew
S
Freshman I
  • sethexit
  • Author
  • Freshman I
  • 1 reply
  • August 1, 2023
AndrewBGL wrote:

Hello @sethexit ,

We had a WordPress site also and were using flywheel as our host so I am familiar with staging sites. We update the WordPress site to Shopify.

What happens when you try to push a test order through you sandbox?

Is there any error messages you are receiving?

Thanks

We use WooCommerce for the shop and Authorize.Net for payment processing. On the site this message is displayed after the test order is placed:
An error occurred, please try again or try an alternate form of payment.

 

I don’t see any particular errors in the console log that would pertain to this. The sandbox version of Acumatica does not update with the staging test order. I am wondering if I have to test orders making HTTP requests using Postman.

I’ll also check the documentation you sent, thanks!


 

Chris Hackett
Community Manager
Forum|alt.badge.img
  • Chris Hackett
  • Acumatica Community Manager
  • 2754 replies
  • August 29, 2023

Hi @sethexit were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
AndrewBGL
Pro I
Forum|alt.badge.img
  • AndrewBGL
  • Pro I
  • 175 replies
  • Answer
  • August 29, 2023
sethexit wrote:
AndrewBGL wrote:

Hello @sethexit ,

We had a WordPress site also and were using flywheel as our host so I am familiar with staging sites. We update the WordPress site to Shopify.

What happens when you try to push a test order through you sandbox?

Is there any error messages you are receiving?

Thanks

We use WooCommerce for the shop and Authorize.Net for payment processing. On the site this message is displayed after the test order is placed:
An error occurred, please try again or try an alternate form of payment.

 

I don’t see any particular errors in the console log that would pertain to this. The sandbox version of Acumatica does not update with the staging test order. I am wondering if I have to test orders making HTTP requests using Postman.

I’ll also check the documentation you sent, thanks!


 

Hello @Sethexit,

I missed your update. Based on your error message I would check the payment tab under WooCommerce and make sure Authorize.Net is showing as a payment option. Also try to setup another payment like Paypal, Apple or android pay to see if you can process an order.

Also you can login to your Authorize.Net and look in the log files to see if there is an error message.

I hope this helps.

Andrew
Chris Hackett
1 person likes this
  • Chris Hackett
    Chris Hackett
AndrewBGL
Pro I
Forum|alt.badge.img
  • AndrewBGL
  • Pro I
  • 175 replies
  • August 29, 2023

If you are still having an issue send me the URL and I will look at your HTML code and see if I can see any issues.

Andrew

Reply


Most helpful members this week

Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings
About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved