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CANNOT CREATE NEW USER

  • 22 June 2023
  • 3 replies
  • 64 views

How we need to identify with which user the employee has been linked to. This is because, an error arises (as in the picture), when I try to fill in a linked entity
Usually, for our company the User Type box will be left blank. 

 

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Best answer by harshita53 22 June 2023, 09:05

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Hello @ATHIRAH , you can check out on the Employees (EP203000) screen for the entity that you have been trying to link as shown below:

 

Userlevel 7
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If they are linked to an incorrect User ID, you can unlink them directly from their employee record as well.  Under More Items - Use the “Detatch Employee Login” option:
 

 

Userlevel 7
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Hi @ATHIRAH,

The screenshot below helps identify which user the employee has been linked with.

 

Hope, it helps.!

 

Regards,

Sweta

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