Hi,
We have a client who is using the “When Used” method of tracking serial numbers. They have issued a part to a production order and it has failed in the assembly, we need to “un issue” the defective part and S/N and issue a new one. We have tried to create a negative material transaction for the part and get this error “The material cannot be returned because the item with the SD-5874-4623-00007 lot or serial number has not been issued for the RO WO-000286 production order.” We are copying the S/N from the material transaction for the production order in question.
Is there a way to un-issue When Used serial numbers from a production order?
Appreciate any insight or ideas!
