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Server time out.

  • October 15, 2025
  • 3 replies
  • 71 views

plakmina97
Freshman I

Hi,

We are dealing with a very large and complex GI that includes massive data, which is causing timeout issues even after applying filters.

Is there a way to increase the server timeout, or are there other solutions you recommend for handling such GIs with large volumes of data?

 

Error

Thanks,

Prasad

Best answer by aiwan

@plakmina97 

 

From 24R2, you can use GI’s as data sources in other GI’s.

I would try creating a couple sub GI’s selecting only the fields you need to select and using those as data sources in your main GI, this should work similar to an SQL view.

3 replies

dcomerford
Captain II
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  • Captain II
  • October 15, 2025

@plakmina97 You can create a support case with Acumatica to increase the Execution Timeout limit.

I would also review the GI and see if you can eliminate any unncessary tables or tackle it in a different way. Also see if you can use the conditions to filter out any unneeded records. 


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  • Captain II
  • Answer
  • October 15, 2025

@plakmina97 

 

From 24R2, you can use GI’s as data sources in other GI’s.

I would try creating a couple sub GI’s selecting only the fields you need to select and using those as data sources in your main GI, this should work similar to an SQL view.


plakmina97
Freshman I
  • Author
  • Freshman I
  • October 15, 2025

Hi ​@aiwan 

I was thinking about the sub-GI solution and tried to check if anyone has received a solution from Acumatica regarding this server timeout issue.

Thanks for your insights, highly appreciated.

Prasad