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Configure MRP to Pick-up Demand from Service Contract > Schedule > Service Order Including MFG Items

  • Aug 2, 2024 11:04 PM UTC
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Hi Acumatica MFG People, 

We have service contracts that include a replenish plan for stock items which are manufactured.

I create schedules, one with a yearly schedule to replace some equipment, which we manufacture.

I initiate the action, "Generate from service contracts", on my service contract schedule and get a service order which includes my item replenishment and some inspection work.

My question to you all is, "I am looking to see if MRP picks up the demand of this replenishment (these are MFG stocked items).

I look at the Inventory Allocatin Details report for this part and I do see the demand from this service order.

I would assume with the right set-ups, execution of MRP will create production order to account for this demand, right?

I probably need to take a different direction than a service contract and service order because I have no way to account for the shipping of the inventory to the customer as part of the appointment, right?

Thanks,

Patrick

Best answer by dsimone20

For anyone who happens to see this, I wanted to point out that at least as of 24.210, MRP does look at service order demand.

 

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angierowley75
Acumatica Moderator
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  • angierowley75
  • Acumatica Moderator
  • Aug 5, 2024 11:41 AM UTC

MRP is not written to consider demand for the Service module.  You would need to create a Sales Order to trigger the demand for the item.

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    • dsimone20
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    • Apr 21, 2025 1:03 PM UTC

    For anyone who happens to see this, I wanted to point out that at least as of 24.210, MRP does look at service order demand.

     

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      MelissaLutrick26
      Freshman I

      Looking for methods to properly tie manufactured materials to Field Service work. When placing a manufactured item on a Field Service order, there is no way to trigger Production Order as the Field Service Order does not allow for that like a standard Order. And there is no waiting in Back Order while the item is produced, to postpone the scheduling of the appointment until the item is produced (which would be really helpful, if I want to schedule the install of something that I am building). 

      Is there a logical way to pull a Sales Order onto a Field Service Order to associate the two? I see the screen shot above but I’m not seeing the linkage in execution. 

      Where does MRP stand as far as viewing (considering) demand from Field Service Orders? 

       

      Thanks,

      Melissa

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