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Smartsheet Intergration 2023R1 404 Error: Unable to Complete Redirect after Sign In.

  • Oct 12, 2023 5:11 PM UTC
  • 6 replies
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Freshman I

After logging into smartsheet we get a 404 error after the redirect to https://”CLIENTSITE”/OAuthAuthenticationHandlerSS

Best answer by Omar Ghazi

@asullivan92 we announced the SmartSheet 2023 R2 compatible upgrade and deprecation notice 17 days ago. It is likely that you are using an integration version meant for an older version of Acumatica, since your original post was a month ago. Please retrieve the latest version from GitHub and try again to see if your problem resolves.

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6 replies

RohitRattan88
Acumatica Moderator
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  • RohitRattan88
  • Acumatica Moderator
  • Oct 12, 2023 5:44 PM UTC

@asullivan92 

Are you able to test your integration with POSTMAN and share additional details like how are you trying to connect, what is the error message?

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    Chris Hackett
    Community Manager
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    • Chris Hackett
    • Acumatica Community Manager
    • Nov 27, 2023 10:31 PM UTC

    Hi @asullivan92 were you able to find a solution? Thank you!

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    Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
    Freshman I
    • asullivan92
    • Author
    • Freshman I
    • Nov 28, 2023 1:35 PM UTC

    Hi @asullivan92 were you able to find a solution? Thank you!

    Unfortunately, no.

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    Omar Ghazi
    Community Manager
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    • Omar Ghazi
    • Community Manager
    • Answer
    • Nov 28, 2023 3:51 PM UTC

    @asullivan92 we announced the SmartSheet 2023 R2 compatible upgrade and deprecation notice 17 days ago. It is likely that you are using an integration version meant for an older version of Acumatica, since your original post was a month ago. Please retrieve the latest version from GitHub and try again to see if your problem resolves.

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    Omar Ghazi | Director of Product Management - Platform, AI & Technology
      Freshman I
      • asullivan92
      • Author
      • Freshman I
      • Nov 29, 2023 4:25 PM UTC

      @asullivan92 we announced the SmartSheet 2023 R2 compatible upgrade and deprecation notice 17 days ago. It is likely that you are using an integration version meant for an older version of Acumatica, since your original post was a month ago. Please retrieve the latest version from GitHub and try again to see if your problem resolves.

      Thanks Omar! It seems I made a typo, this is actually 2023R1! Unfortunately, it seems I cannot change the name now.

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      Chris Hackett
      Community Manager
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      • Chris Hackett
      • Acumatica Community Manager
      • Nov 29, 2023 6:10 PM UTC

      @asullivan92 I have changed the title for you

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      Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
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