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Smartsheet Intergration 2023R1 404 Error: Unable to Complete Redirect after Sign In.


After logging into smartsheet we get a 404 error after the redirect to https://”CLIENTSITE”/OAuthAuthenticationHandlerSS

Best answer by Omar Ghazi

@asullivan92 we announced the SmartSheet 2023 R2 compatible upgrade and deprecation notice 17 days ago. It is likely that you are using an integration version meant for an older version of Acumatica, since your original post was a month ago. Please retrieve the latest version from GitHub and try again to see if your problem resolves.

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6 replies

RohitRattan88
Acumatica Moderator
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  • Acumatica Moderator
  • 245 replies
  • October 12, 2023

@asullivan92 

Are you able to test your integration with POSTMAN and share additional details like how are you trying to connect, what is the error message?


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2679 replies
  • November 27, 2023

Hi @asullivan92 were you able to find a solution? Thank you!


  • Author
  • Freshman I
  • 8 replies
  • November 28, 2023
Chris Hackett wrote:

Hi @asullivan92 were you able to find a solution? Thank you!

Unfortunately, no.


Omar Ghazi
Acumatica Moderator
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  • Acumatica Moderator
  • 135 replies
  • Answer
  • November 28, 2023

@asullivan92 we announced the SmartSheet 2023 R2 compatible upgrade and deprecation notice 17 days ago. It is likely that you are using an integration version meant for an older version of Acumatica, since your original post was a month ago. Please retrieve the latest version from GitHub and try again to see if your problem resolves.


  • Author
  • Freshman I
  • 8 replies
  • November 29, 2023
Omar Ghazi wrote:

@asullivan92 we announced the SmartSheet 2023 R2 compatible upgrade and deprecation notice 17 days ago. It is likely that you are using an integration version meant for an older version of Acumatica, since your original post was a month ago. Please retrieve the latest version from GitHub and try again to see if your problem resolves.

Thanks Omar! It seems I made a typo, this is actually 2023R1! Unfortunately, it seems I cannot change the name now.


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2679 replies
  • November 29, 2023

@asullivan92 I have changed the title for you


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