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Mobile App GI Search Error

  • October 27, 2025
  • 3 replies
  • 39 views

We are getting the following error when searching in a GI if there are multiple results for the entered characters or word. It functions normally on a browser and if there is only one result.

Server Protocol Error 

Error 404 - requested URL or resource not found. Contact Acumatica ERP server Administrator.

 

Acumatica version 24R2. Most recent App on both Android and iOS.

Best answer by trieger

It was being caused by the grouping set on the GI. We needed the grouping though, so we got around the issue by creating a new GI using the original GI as a data source so the new GI didn’t need any grouping set.

3 replies

Manikanta Dhulipudi
Captain II
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@triegerDid you restart the application? Also, please try searching with a more accurate or specific name to avoid multiple results.

 

Please confirm it this is working as expected in browser?


  • Author
  • Jr Varsity II
  • Answer
  • October 29, 2025

It was being caused by the grouping set on the GI. We needed the grouping though, so we got around the issue by creating a new GI using the original GI as a data source so the new GI didn’t need any grouping set.


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • October 29, 2025

Thank you for sharing your solution with the community ​@trieger!