Question

Double IMAP for Outlook integration (Inbox and Sent)

  • 8 November 2023
  • 0 replies
  • 15 views

Hello, 

 

I created two IMAP instances for the same email. One looks at the outlook “inbox” and the other at the “Sent Items” folder. 

 

When receiving an email to inbox, acumatica automatically adds the email to a customers account. 

I am attempting to do the same for the sent folder. While i am able to get all emails from sent folder into the processor to show up in Acumatica. They do not connect themselves to the “related Entity” or “Business Account” .

 

Looking forward to your thoughts. 

 

 


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