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automation schedule on process orders screen

  • 8 August 2023
  • 7 replies
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Userlevel 3
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Im using automation schedule on Process orders screen but it dosent want to work 

Am i missing something ?

 

 

 

 

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Best answer by abdallaahmed61 20 August 2023, 15:00

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7 replies

Userlevel 7
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Hi @abdallaahmed61 ,

The Scheduler appears to be correct. Please verify the time zone. Compare it with the instance time zone and confirm.

 

Userlevel 4
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I have ran into issues where a schedule would not fire. Adding a condition seemed to get it to start kicking off. I would add a condition such as for the status being open and give that a try.

Userlevel 3
Badge +1

I have ran into issues where a schedule would not fire. Adding a condition seemed to get it to start kicking off. I would add a condition such as for the status being open and give that a try.

tried and didnt work

Userlevel 3
Badge +1

Hi @abdallaahmed61 ,

The Scheduler appears to be correct. Please verify the time zone. Compare it with the instance time zone and confirm.

 

its the same timezone for my user

Userlevel 4
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Try adding in a start time and set the next execution at least 10 min ahead of the time you hit save. (something like this below) 

 

Userlevel 3
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the problem was that i needed to press the initialize scheduler button.

 

Userlevel 7
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Thank you for sharing your solution with the community @abdallaahmed61!

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