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Export to Velixo icon missing after upgrade to 26R1

  • October 26, 2026
  • 2 replies
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Hello, 

We upgraded to 26R1 last Friday and the export to Velixo icon has been missing. We’ve republished the customization and verified security, but still no luck. Has anyone else encoutnered this?

 

 

2 replies

Steve Milner
Varsity III
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@bosborne Velixo builds separate customization packages by Acumatica version. On their install article, velixo.zip is listed for 2025 R2, 2026 R1 and 2026 R2, and velixo2025r1orolder.zip is listed for 2025 R1 and 2024 R2. If you came up from 25 R1 or earlier and republished the project you already had, you republished the package built for your old version.

Download the current velixo.zip from Velixo's "Installing the Customization Package for Acumatica-based ERPs" article. On Customization Projects (SM204505), open the Velixo project (VelixoConnectedAppConfig in their guide) and choose Replace from Package on the File menu. Publish it to every tenant your users connect to from Velixo, and select your other published projects too so they stay published. Publishing can disconnect active users, so do it after hours. Velixo tested the package against 2026 R1 back in February.

On security, check the roles specifically. Velixo hides the Export buttons from anyone who doesn't have Velixo Core, Velixo GL, Velixo PM or Administrator, so access to the inquiry alone won't bring it back.

If you were already on 25 R2 before the upgrade, your package didn't need to change, and I'd open a ticket with Velixo.

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mohammadnawaz51
Varsity I
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