Hi There,
I accidently uploaded opening prepayment to a wrong company under migration mode. I tried to void the wrong prepayment item by voiding the payment. However, It was voided under wrong date. So I have the open prepayment item sitting in my open AR aging report. Could you advice I can I delete the wrong open prepayment from the system? Thank you.
Best answer by Laura02
View original
+18
Hello,
We can’t delete or erase released/posted documents in Acumatica. Acumatica is a GAAP-compliant system that keeps records of posted transactions.
You may recover from the error/negate the effects of the original documents on your AR Aging by migrating a Debit Memo to period 02-2022 and a Credit Memo to period 02-2024, then apply these two documents to each other in period 02-2024. Opposite Documents will show on the aging from periods 02-2022 to 02-2023 but will zero each other out, then will drop from the report when it’s printed for the end of 02-2024.
Laura
Yes, It worked. Thanks Laura.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
