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Update Attribute on Closed Case at Product Category

  • October 24, 2022
  • 4 replies
  • 53 views
E
Varsity I
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Good day,

I am trying to update the Product Category Attribute on Closed Cases.  It worked for one case but others are failed.  i also used the same scenario to update the Product item; it worked perfectly for case product .  The attribute is an open text field.

 

Thank you in advance for your support.

Evan

 

 

Best answer by Manikanta Dhulipudi

Hi @EvanG 

I have taken all my closed cases and updated the Attribute for all the Closed cases and it worked perfectly.

Could you please share the error screenshot?

Thanks

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    4 replies

    Manikanta Dhulipudi
    Captain II
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    Hi @EvanG 

    I have taken all my closed cases and updated the Attribute for all the Closed cases and it worked perfectly.

    Could you please share the error screenshot?

    Thanks

    Acumatica Functional Consultant & Customer Experience Supervisor
    Kandy Beatty
    Chris Hackett
    E
    Varsity I
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    • EvanG
    • Author
    • Varsity I
    • October 25, 2022

    @manikantad18   I am not receiving an error message.  I am not sure what the issue could be.  It worked for on attribute.

    Thank you

    Evan.

    Manikanta Dhulipudi
    Captain II
    Forum|alt.badge.img+15

    @manikantad18   I am not receiving an error message.  I am not sure what the issue could be.  It worked for on attribute.

    Thank you

    Evan.

     processed all the records once and seen how many records failed?

    Acumatica Functional Consultant & Customer Experience Supervisor
    E
    Chris Hackett
    E
    Varsity I
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    • EvanG
    • Author
    • Varsity I
    • October 25, 2022

    @manikantad18   Thank you for your assistance, It helped me review the field name.  i had an old attribute that had not been inactivated.  Thank you again.

     

    Chris Hackett
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