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The system failed to commit the Document Row - error - Sales Order Upload

  • March 18, 2024
  • 4 replies
  • 579 views

jyounes
Jr Varsity II
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I got this sales order import error, This is my weekly sales upload, and this is the first time I've gotten this error and I'm not sure how to correct it.

 

 

Best answer by jyounes

Looks like there was a previous sales load that had included the same sales.  Typically sales orders are termed but it looks like these customers were upfront and those sales were loaded during last weeks remittance upload.

4 replies

ed.goodman
Acumatica Employee
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  • Acumatica Employee
  • March 18, 2024

@jyounes 

Hello.

Try unchecking the commit flag for the document type and see if that resolves this issue.

 


jyounes
Jr Varsity II
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  • Author
  • Jr Varsity II
  • March 18, 2024

@jyounes

Hello.

Try unchecking the commit flag for the document type and see if that resolves this issue.

 

Did not work, this was one of the options I tried as well.

 

This order Type IN is special, because we do not need need to do the shipping because its done after by our 3rd party, and goes right to invoices.


jyounes
Jr Varsity II
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  • Author
  • Jr Varsity II
  • Answer
  • March 18, 2024

Looks like there was a previous sales load that had included the same sales.  Typically sales orders are termed but it looks like these customers were upfront and those sales were loaded during last weeks remittance upload.


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • March 18, 2024

Thank you for sharing your solution with the community @jyounes!