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Sales Order Import Scenarios, The system failed to commit the splits row.

  • 5 April 2023
  • 8 replies
  • 105 views

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Hello,

We are trying to import orders from our marketplaces since we are having issues with our EDI provider.

I was sent a sample import that did not work. We have branches enabled so I modified the import.

Please help me with this import.

Thanks

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Best answer by AndrewBGL 6 April 2023, 18:37

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Userlevel 7
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Hi @AndrewBGL Please share Import xml file.

 

Attaching sample file

Thanks

Userlevel 5
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Here is the .xml file

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Also here is the error message;

1 items have not been processed successfully. View name: Document.

 

Userlevel 7
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Hi @AndrewBGL 

Please disable one duplicate mapping

 

Userlevel 7
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H @AndrewBGL Can you try the below import scenario, if any line mapping is missing please add once.

Userlevel 5
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Hi @AndrewBGL 

Please disable one duplicate mapping

 

I have removed the activate check box. Here is the error.

 


1 items have not been processed successfully. View name: Document.

 

Userlevel 5
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Hello,

We have decided to solve the issue with a different route with our ISV. Thanks for all the replies.

Userlevel 7
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Hi @AndrewBGL - Are you able the share the route you decided on? Thank you!

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