Question

Lead Import Scenario Attribute Help

  • 22 March 2024
  • 2 replies
  • 29 views
E
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Hello! I’ve been trying to fix my mapping issue and looked around on this forum along other websites to troubleshoot but I think I’m more confused now than when I started.

 

I keep getting error: Field: Value, Value: Tradeshow (My lead class I believe) Error: The TRADESHOW class does not have the CUSTOF attribute. Make sure the attribute name is correct or consider adding the attribute to the class.

 

It is my understanding that I need to have:
TO= Attribute,
Field/Action Name= Attribute (or Attribute → Attribute ID),
Source Field / Value= “=’CUSTOF’ (or insert function to the excel sheet column header)
Do same, but for Value.

 

I know my lead class TRADESHOW does have the CUSTOF attribute ID, very confused why I’m getting this error above.

 

I’m fairly certain this is a mapping error on my part, but I haven’t found the right way to puzzle it together. Any help would be greatly appreciated.

 

Thanks & have a great day!

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2 replies

riglesias
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Hello @ellerk19 

Here’s a link for a webinar with an example on how to import attributes (please look at 1:15:15): 



Hope it helps.

 

Rodrigo ~ A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
E
Rank

Thank you for sharing @riglesias!

 

It appears I have everything mapped correctly from the video and other instructions I’ve read.

 

Still getting the error:

Field: Value, Value: Tradeshow (My lead class I believe) Error: The TRADESHOW class does not have the CUSTOF attribute. Make sure the attribute name is correct or consider adding the attribute to the class.

 

I have verified the lead class: tradeshow does have the attribute CUSTOF. The spelling is correct as well. 

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