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Import Transaction for Journal Transaction "The Remove Button is Disabled"

  • August 18, 2026
  • 2 replies
  • 17 views

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Hello everyone, So I want to import or upload Journal transactions by Import Scenario by transacation, but while i click “Import” there is an error “The Remove Button is Disabled”.


Here is the the capture of the error notifications

 

Here is mapping I create in Import Scenario

 

Please help me to solve this, because when I succeed import the transactions, I need to “Remove Hold” and “Release” the transactions one by one. 
I really appreciate you help, thank you.

Best answer by Naveen Boga

@dinda56  Your scenario is trying to execute:

  1. Remove Hold
  2. Save
  3. Release

with for each record.

From your screenshot, the important part is:
<Action: Remove Hold> (ReleaseFromHold)For Each Record

An Acumatica document can only be taken off Hold once. If your Journal Transaction contains multiple detail rows, the import scenario can execute the Remove Hold action again while processing the next row. At that point, the batch is already off Hold, so Acumatica reports that the Remove Hold button is disabled. 

This exact behavior has been reported with multi-line import scenarios: the recommended approach is to deactivate the Remove Hold action during the line import and remove Hold after the complete document has been imported.

2 replies

Naveen Boga
Captain II
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  • Captain II
  • Answer
  • August 18, 2026

@dinda56  Your scenario is trying to execute:

  1. Remove Hold
  2. Save
  3. Release

with for each record.

From your screenshot, the important part is:
<Action: Remove Hold> (ReleaseFromHold)For Each Record

An Acumatica document can only be taken off Hold once. If your Journal Transaction contains multiple detail rows, the import scenario can execute the Remove Hold action again while processing the next row. At that point, the batch is already off Hold, so Acumatica reports that the Remove Hold button is disabled. 

This exact behavior has been reported with multi-line import scenarios: the recommended approach is to deactivate the Remove Hold action during the line import and remove Hold after the complete document has been imported.


Naveen Boga
Captain II
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  • Captain II
  • August 18, 2026

@dinda56 You can also try the below option for Remove from Hold action button, so that it will execute only once for the first line.