Question

Import Scenario - SLA Terms

  • 6 February 2024
  • 2 replies
  • 33 views

Userlevel 4
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How can I create an Import scenario for SLA Terms? i tried to create one by the following scenario:
 

 


But the result is not getting properly executed.
How to resolve this?


2 replies

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Hello,

I see an example of how to import SLA terms in this post (original poster asks about Attributes but SLA terms is shown in the screenshots and presumed working).

Scenario was checked by experts Manikanta and Naveen and corrected scenario is posted for download from the above link.

Laura

Userlevel 4
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Hey @Laura02 ,

I checked this out. It only works when I am only importing the attributes. But if I want to import complete data then it displays the same error.

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