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Import Scenario - SLA Terms

  • Feb 6, 2024 7:37 AM UTC
  • 2 replies
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How can I create an Import scenario for SLA Terms? i tried to create one by the following scenario:
 

 


But the result is not getting properly executed.
How to resolve this?

2 replies

Laura03
Captain II
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  • Captain II
  • Feb 6, 2024 11:02 AM UTC

Hello,

I see an example of how to import SLA terms in this post (original poster asks about Attributes but SLA terms is shown in the screenshots and presumed working).

Scenario was checked by experts Manikanta and Naveen and corrected scenario is posted for download from the above link.

Laura

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  • Author
  • Semi-Pro III
  • Feb 8, 2024 1:01 PM UTC

Hey @Laura02 ,

I checked this out. It only works when I am only importing the attributes. But if I want to import complete data then it displays the same error.

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