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Import AR Credit Card payment

  • November 25, 2022
  • 7 replies
  • 251 views
M
Varsity I
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 I am trying to import a prepayment linked to a credit card payment taken online through stripe.

I have an import file which is the customer, date, value, reference and preauthorisation number for the credit card payment taken online.

If I manually enter the payment as a prepayment, enter the values apart from (preauthorisation number) save, then use the action “record card payment”, enter “preauthorisation number” in the “Proc. Center. Tran. Nbr.”  and save, it links the credit card payment taken online through Stripe to the acumatica transaction. 

When I try and import this method, it fails with “The Record Card Payment Button is disabled”

could anyone have a look at the import scenario below and let me know if I’m missing anything? i am not sure if there is a timing issue between saving the record and the button being available, if so, is there a way to introduce a delay?

version is 22.110.0018

Thanks

 

Best answer by matthewjames83

the issue was using “OK” for the dialog answer even though it doesn’t say “OK” on the screen 😣 will remember for next time…..does that make sense for you?….i put the preauth number in as a reference as well but that’s not needed. the payment method is STRIPE which is the processing centre as well

 

7 replies

Manikanta Dhulipudi
Captain II
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Hi @matthewjames83 

Could you please help with the xml report

 

Just GIVE Save in a Single quote ‘save’

Thanks

Acumatica Functional Consultant & Customer Experience Supervisor
M
Chris Hackett
M
Varsity I
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  • matthewjames83
  • Author
  • Varsity I
  • November 25, 2022

Hi Manikanata, thanks for the info, i have changed the =’Save’ to single quotes. I still get the same, please find the xml attached

1 Attachments
Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • January 18, 2023

Hi @matthewjames83 were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
M
Varsity I
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  • matthewjames83
  • Author
  • Varsity I
  • January 23, 2023

Hi @matthewjames83 were you able to find a solution? Thank you!

 

 

Hi Chris, yeah the support team helped me with this, can upload the import scenario tomorrow if that works for you

 

Chris Hackett
Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • January 23, 2023

Awesome! Thank you @matthewjames83 !

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
M
M
Varsity I
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  • matthewjames83
  • Author
  • Varsity I
  • Answer
  • January 23, 2023

the issue was using “OK” for the dialog answer even though it doesn’t say “OK” on the screen 😣 will remember for next time…..does that make sense for you?….i put the preauth number in as a reference as well but that’s not needed. the payment method is STRIPE which is the processing centre as well

 

1 Attachments
Chris Hackett
M
Varsity I
Forum|alt.badge.img
  • matthewjames83
  • Author
  • Varsity I
  • January 23, 2023

 

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