i am trying to export an ACH batch to upload to my bank.
Using the AP305000 Batch Payments screen
getting the following error:
The bank routing number specified for the vendor is invalid or empty. The number must be at least 8 digits. Verify the vendor's payment settings on the Vendors (AP303000) form.
The Routing number is 9 digits and set properly in the Vendor Profile.
Any idea why i am receiving this error and how to correct?
thank you
Best answer by rbrink75
I’m not sure if you still need an answer or not Kevin, but we experienced the same error yesterday. Support was able to help us determine that 1 of the Payment records had a different Payment Method than the Vendor record. Upon updating the problematic Vendor record, the batch was able to export successfully. Finding the record was a needle-in-a-haystack and I’m not sure how Support did it, but I’ve created a PaymentAudit GI that will look at the 4 Payment Method Detail fields and tell me which payment method a vendor is set to, which I can use to cross-check against the list of vendors in the Batch to see if there are any mis-matches to resolve.
I’m not sure if you still need an answer or not Kevin, but we experienced the same error yesterday. Support was able to help us determine that 1 of the Payment records had a different Payment Method than the Vendor record. Upon updating the problematic Vendor record, the batch was able to export successfully. Finding the record was a needle-in-a-haystack and I’m not sure how Support did it, but I’ve created a PaymentAudit GI that will look at the 4 Payment Method Detail fields and tell me which payment method a vendor is set to, which I can use to cross-check against the list of vendors in the Batch to see if there are any mis-matches to resolve.
+19hello
I hope you have an answer by now… but I was searching something else that matched this post and also a known issue to match the error message:
The solution is older - relevant to versions 2021 and prior only.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
