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Document cannot be saved because OpportunityAddressID field is corrupted

  • Jun 21, 2024 3:00 AM UTC
  • 3 replies
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Varsity I
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Hi,

I am trying to set up an automation where, once a day, all opportunities with their stage set to Won will automatically have the Close As Won button triggered to change the status to Won and close it off.

I am testing this in an Import Scenario and I received the following error. I have pasted the error at the bottom so it can be copied if needed.

Is there a way to resolve this error? Let me know if you need any other information.

Kind regards,

Andrew

 

 

 

The document cannot be saved because the OpportunityAddressID (Opportunity Address) field in the database record that corresponds to this document is corrupted. Please try to save the document again. In case the issue remains, contact your Acumatica support provider for the assistance.

3 replies

lauraj46
Captain II
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  • lauraj46
  • Captain II
  • Jun 21, 2024 1:10 PM UTC

Hi @AndrewA ,

Have you tried clicking the Close as Won button manually through the UI for this opportunity?  If you receive the same error then you will probably need help from support to resolve the corruption.

Laura 

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Laura - https://www.linkedin.com/in/laura-jaffe-965a411a/ ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.
    Varsity I
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    • AndrewA
    • Author
    • Varsity I
    • Jun 26, 2024 11:36 PM UTC

    Hi @lauraj46 ,

    Thanks for that. I tried the Close as Won button and it worked fine, so it must not like me doing it via the Import Scenario. I will give it another go and see if I can get it to work.

    Kind regards,

    Andrew

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      Chris Hackett
      Community Manager
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      • Chris Hackett
      • Acumatica Community Manager
      • Jul 31, 2024 10:34 PM UTC

      Hi @AndrewA were you able to find a solution? Thank you!

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      Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
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