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Can anyone help me figure out what's going on? Customer Payment Method can only import one piece of data at a time.

  • May 10, 2024 8:13 AM UTC
  • 7 replies
  • 183 views
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Freshman II
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I used Import by Scenario to prepare two pieces of data. After clicking Import, only one piece of data could be imported, and it also marked the other piece of data as processed, although it was not imported.

 

7 replies

Manikanta Dhulipudi
Captain II
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Hi @AndrewZ 

Please find the attached Import scenario and compare the mapping

 

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Acumatica Functional Consultant & Customer Experience Supervisor
    Freshman II
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    • AndrewZ
    • Author
    • Freshman II
    • May 10, 2024 9:15 AM UTC

    Hi @AndrewZ 

    Please find the attached Import scenario and compare the mapping

     

    I adjusted my mapping to be similar to yours.
    When I adjust the Customer value here and they are different, I can import two pieces of data. Is customer a constraint with the same primary key?

     

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    Manikanta Dhulipudi
    Captain II
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    Hi @AndrewZ 

    Please check the same.

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    Acumatica Functional Consultant & Customer Experience Supervisor
    Freshman II
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    • AndrewZ
    • Author
    • Freshman II
    • May 10, 2024 9:18 AM UTC

    Hi @AndrewZ 

    Please check the same.

     

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    Manikanta Dhulipudi
    Captain II
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    Hi @AndrewZ Try the import scenario as needed and dont remove any mapping till here ( Shown in screenshot)

     

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    Acumatica Functional Consultant & Customer Experience Supervisor
      Freshman II
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      • AndrewZ
      • Author
      • Freshman II
      • May 11, 2024 1:42 AM UTC

      Hi @AndrewZ Try the import scenario as needed and dont remove any mapping till here ( Shown in screenshot)

       

      Even if I change it to this, it will not affect the result. It seems that it has a special liking for BAcountID. Only two pieces of data can be inserted at the same time if the BAcountID is different.

       

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      Chris Hackett
      Community Manager
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      • Chris Hackett
      • Acumatica Community Manager
      • Jul 1, 2024 10:56 PM UTC

      Hi @AndrewZ were you able to find a solution? Thank you!

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