Question

An error occurred during processing of the field PackageOption: Object reference not set to an instance of an object..

  • 6 September 2023
  • 8 replies
  • 232 views

Userlevel 5
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Hello,

I am getting an error message during a stock item import. Here is the error message:

An error occurred during processing of the field PackageOption: Object reference not set to an instance of an object..

I think the issue is with trying to import the package option which should be By Quanity.

Any help is appreciated.


8 replies

Userlevel 5
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Here is the XML export of the import.

Userlevel 7
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@AndrewBGL  Do you have any customizations implemented on the Stock Items screen?

if any, can have you un-publish the packages and check once to identify this issue is causing from the Customization or not? 

Userlevel 5
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Hello @Naveen Boga ,

We do have customization, but not any for the stock items screen. There is a kit explode customization we are using.

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Also I should note that I was able to use a separate importer before the 23R1 update and the update worked.

Userlevel 5
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Any Ideas on what the issue is with the import?

Userlevel 3
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Also I should note that I was able to use a separate importer before the 23R1 update and the update worked.

Have you tried, instead of =”By Quantity” you use =”Q” ?

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@palbores I have not tried ‘Q’ but its worth a try. Thanks for the idea

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I am getting a different error message now. Here is the new error message:

 

 

The check box cannot be cleared because a kit specification exists for this item.

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