Hello,
I am having trouble with an activity import. I am trying to import our old CRM call activity to specific Leads, Business Accounts and Contacts. Receiving “Error: 'Related Entity' cannot be empty.” on each record. I have tried importing with the Related Entity being the Acumatica ID as well as the Record Name. The XML for this scenario is attached.
Thanks!
Best answer by temberson
Using the Record Name instead of ID allowed for import. My first attempt failed but trying that method again worked.
Using the Record Name instead of ID allowed for import. My first attempt failed but trying that method again worked.
Thank you for sharing your solution with the community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.