Hi all,
I am trying to update emails on the customer screen. On some customers I get this error: Account 19303 is a control account for AP. Please select an account configured as a control account for AR.
I can see that the error customers has the 19303 account selected.
So what am I missing?
thx
Dries
Best answer by Manikanta Dhulipudi
Hi
19303 is a control account or not? if not The answer is to check ON Control Account field in the Finance → Chart of Accounts screenhttps://community.acumatica.com/low-code-no-code-customizations-or-integrations-291/do-i-need-to-mark-an-account-as-a-control-account-for-an-import-scenario-to-succeed-18011
+15Hi
19303 is a control account or not? if not The answer is to check ON Control Account field in the Finance → Chart of Accounts screenhttps://community.acumatica.com/low-code-no-code-customizations-or-integrations-291/do-i-need-to-mark-an-account-as-a-control-account-for-an-import-scenario-to-succeed-18011
+19Hello,
In addition to Manikanta’s answer, consider importing a correct Prepayment account to your Customers in place of Vendor Prepayments account 19303, to post accounting transactions correctly.
(Acumatica system has warned you that a Payables control account has been entered where a Receivables account should be entered. Your best answer may not be to simply add or remove the control account identification as mentioned in the link above.)
Customers and Vendors do not (should not) share the same Prepayment account.
When a company pays their suppliers/vendors in advance, the transaction posts to an Asset account called Prepaid, or sometimes called Deposits.
When we receive prepayments from our customers, the transactions should post to a Liability account, usually called Customer Deposits.
Laura
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