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Question

Updating item in warehouse quantity available for shipment will go negative

  • June 8, 2026
  • 5 replies
  • 31 views

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Any idea about this error when creating a Purchase Return from a Purchase Receipt and how do I resolve this? Item is serialized, so I ran Inventory Lot/Serial History and don’t see the item going out of warehouse location. See snippet below with only one transaction happened in that serial number.

This is the POR with Line Type ‘Goods for MFG’ but when I tick each line and create a return, line type is ‘Goods for IN’ and unable to change.

 

5 replies

nhatnghetinh
Captain II
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  • Captain II
  • June 8, 2026

Hi ​@MarkD 

Try checking your "Inventory Balance" to see if that item, by Location & Lot/Serial, has enough "Available" items to make a "Purchase Return".

 

Best Regards,

NNT


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  • Author
  • Varsity I
  • June 8, 2026

Hi ​@nhatnghetinh - there is stock on hand but 0 available.

Inventory Balance
Inventory Allocation Details

 


nhatnghetinh
Captain II
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  • Captain II
  • June 8, 2026

Hi ​@MarkD 

There is stock on hand but 0 available => Please check the following reports to find out why available = 0.

 

 

Best Regards,

NNT


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  • Author
  • Varsity I
  • June 8, 2026

Hi ​@nhatnghetinh - Inventory Allocation details was sent prior to your response. Below is a screenshot of Inventory Transaction history. I’ve checked all these reports already and they don’t make sense. Item hasn’t been issued out yet based on those reports. I don’t know if it helps you provide me an answer, but the Purchase Receipt that I was trying to return has a ‘Goods for MFG’ line type.

 


Laura03
Captain II
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  • Captain II
  • June 8, 2026

Hello ​@MarkD ,

Did you already follow the troubleshooting steps and solution documented in this previous post by Irina? (Link) 

I hope this previous post helps lead you to your solution.