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Question

Unlink Company and Customer

  • January 14, 2026
  • 2 replies
  • 15 views

kristianharianja
Semi-Pro I
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I am wondering if it’s possible to unlink Customer and Company. This customer is extended from a Company.
The reason for this is we want to change Company type from not having branch to have branches.

To be able to do this, the Company cannot have customer/supplier extended.

I try to delete Customer however because it has transaction, this cannot be done hence I’m looking for an option to unlink.

2 replies

nhatnghetinh
Captain II
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  • Captain II
  • January 14, 2026

Hi ​@kristianharianja 

When a customer is extended from a Company, the SQL tables related to this Customer, such as BAccount, Customer, etc., will have a BAccountID field with the same code as the BAccountID field in the Company (Organization) table. Therefore, to break this link, you need to use Customization and SQL.

 

Best Regards,

NNT


Laura03
Captain II
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  • Captain II
  • January 14, 2026

Hello, Kristian,

Acumatica may be able to help you with this change via a support ticket. 

Laura