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Answer

Unable to Create New User

  • May 17, 2023
  • 1 reply
  • 84 views

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Hi Acumatica Support,

Seeking your assistance to view or assess this kind of error.

The issue occurs when the new user is created.

 

 

Upon checking on the databae, there is no duplicate user.

Thank you!

Best answer by Manikanta Dhulipudi

Hello @Fie 

 

Attached is the generic inquiry to Pull the PKID.

Could you please check once?

If nothing is found please reset caches and optimize the database to remove orphan records.

Restart application and check

1 reply

Manikanta Dhulipudi
Captain II
Forum|alt.badge.img+15

Hello @Fie 

 

Attached is the generic inquiry to Pull the PKID.

Could you please check once?

If nothing is found please reset caches and optimize the database to remove orphan records.

Restart application and check