Question

Timecard approval problems with 2020r2

  • 17 February 2021
  • 1 reply
  • 17 views

Our approval maps have always been employee supervisors and when we upgraded to the new version somehow its changed.  We are not able to approve time cards because there are lines that are not approved.  The only approver is the supervisor but Acumatica wont let us do that now.  Any suggestions, yes I did put in a case.  No response for 5 days to the case.


1 reply

If after 5 days no response it seems a reminder/request is in order and then escalation of priority. Something important that is not addressed usually becomes urgent.

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