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Subaccounts and Purchase Orders

  • April 21, 2025
  • 4 replies
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I turned on subaccounts today and now it sees like employees can’t create purchase orders. I wish I had an example of the error I just know that when I disabled subaccounts it fixed the issue. I don’t get that error in my test tenant but I’m wondering if it is because the purchase order was already partially created?

Has anyone have experience with this? I know it’s a very vauge problem I apologize.

4 replies

iqraharrison
Captain II
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​@SBaldwin hi! sorry to answer your question with more questions but could you share what the posting settings are defined as? there are a few fields on there that affect purchase orders such as the PO accrual sub and the purchase price variance sub.  if it’s specified to be at the item level, do the items have the sub filled out? 

 

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  • Author
  • Semi-Pro I
  • April 22, 2025

Good questions!

This is without subaccounts (I had to turn it off because purchase orders stopped working and sales orders couldn’t be uploaded from our website lol!) It was chaos for a minute!

I will say I know that some of these accounts are wrong. Our accounts were set up poorly to begin with and I’ve been working to get it correct and creating subaccounts was apart of that.

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  • Author
  • Semi-Pro I
  • April 22, 2025

In our test tenant this is what that same posting class looks like

 

 

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Chris Hackett
Community Manager
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Hi ​@SBaldwin were you able to find a solution? Thank you!

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