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Question

Shopify - Tracking price/compare at price from Shopify on an order level

  • July 28, 2026
  • 0 replies
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Does Acumatica have a solution for tracking price/compare at price from Shopify on an order level?

There are a number of reasons to use the ‘Compare At’ price function in Shopify. They can be utilized in more complex promos to avoid Shopify’s limited discount ‘slots’. They also offer a better customer experience with slashed pricing, an immediate view on the actual sales price, and no requirement to remember a code.

 

The problem with this is that Acumatica is just receiving the price as compare at price so it doesn't look as if it has been discounted.

 

E.g.

Product X has a normal price of $50

We use Shopify compare at functionality so that this now has an 'Is' price of $40 and a 'Was' price of $50 (which will shown a slashed pricing on the storefront).

When this comes in to Acumatica the line item just shows a pricing of $40 but we want to be able to track the fact that this actually represents a $10 discount

 

The compare at pricing isn't available through normal order JSON but is accessible via product/variant API/Graph QL calls.

 

We handle our pricing in Shopify directly and ideally this solution can be handled without enabling 2-way stock item sync.