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Sales commission of a released invoice

  • August 8, 2024
  • 2 replies
  • 100 views

Hi All,

Is there any way we can update or change the salesperson of a released invoice without cancelling that invoice and re-issuing a new one?

Best answer by Kandy Beatty

HI @KhangPham0408 

Once you Release an Invoice, you cannot change most things. I just tested and if you Reopen an Order, you can change the commission though on an SO. On an Invoice, however, you cannot change the commission. 

2 replies

Kandy Beatty
Captain II
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  • Captain II
  • Answer
  • August 8, 2024

HI @KhangPham0408 

Once you Release an Invoice, you cannot change most things. I just tested and if you Reopen an Order, you can change the commission though on an SO. On an Invoice, however, you cannot change the commission. 


  • Author
  • Freshman I
  • August 8, 2024

Got it! Thank you so much!