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Sales commission of a released invoice

  • Aug 8, 2024 5:10 PM UTC
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Freshman I

Hi All,

Is there any way we can update or change the salesperson of a released invoice without cancelling that invoice and re-issuing a new one?

Best answer by Kandy Beatty

HI @KhangPham0408 

Once you Release an Invoice, you cannot change most things. I just tested and if you Reopen an Order, you can change the commission though on an SO. On an Invoice, however, you cannot change the commission. 

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      Kandy Beatty
      Captain II
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      • Kandy Beatty
      • Captain II
      • Answer
      • Aug 8, 2024 5:31 PM UTC

      HI @KhangPham0408 

      Once you Release an Invoice, you cannot change most things. I just tested and if you Reopen an Order, you can change the commission though on an SO. On an Invoice, however, you cannot change the commission. 

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      Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
        Freshman I
        • KhangPham0408
        • Author
        • Freshman I
        • Aug 8, 2024 6:14 PM UTC

        Got it! Thank you so much!

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