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Question

Running Depreciation in one instance affects other tenants in the same instance?

  • February 24, 2022
  • 4 replies
  • 101 views
saiful murad
Jr Varsity II
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Dear All,

I was wondering if any of you encountered this issue. 

We hosted 1 instance for multiple tenants. 

When we run depreciation in Tenant A as well as Tenant B of the same instance, Acumatica will prompt an error “Another depreciation process is running.  Wait for completion.” 

Is this a core issue in Acumatica?

 

4 replies

V
Acumatica Employee
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  • vkumar
  • Acumatica Support Team
  • February 24, 2022

Hi Saiful

Are the sessions open on same browser, different tabs? Can you open the session on different browser for second tenant and try ?

Regards,

VijayKumarU
Chris Hackett
saiful murad
Jr Varsity II
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  • saiful murad
  • Author
  • February 24, 2022

Hi Saiful

Are the sessions open on same browser, different tabs? Can you open the session on different browser for second tenant and try ?

Regards,

Hi @vkumar ,

Different browsers; one on Chrome and the other one on MS Edge.

Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • March 7, 2022

Hi @saiful murad have you been able to resolve? If not any further ideas @vkumar ? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
saiful murad
Jr Varsity II
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Hi @saiful murad have you been able to resolve? If not any further ideas @vkumar ? Thank you!

Hi @Chris Hackett ,

We have yet to resolve this.  Thanks for asking.

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