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Question

Running Depreciation in one instance affects other tenants in the same instance?


saiful murad
Jr Varsity II
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Dear All,

I was wondering if any of you encountered this issue. 

We hosted 1 instance for multiple tenants. 

When we run depreciation in Tenant A as well as Tenant B of the same instance, Acumatica will prompt an error “Another depreciation process is running.  Wait for completion.” 

Is this a core issue in Acumatica?

 

4 replies

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  • Acumatica Support Team
  • 785 replies
  • February 24, 2022

Hi Saiful

Are the sessions open on same browser, different tabs? Can you open the session on different browser for second tenant and try ?

Regards,


saiful murad
Jr Varsity II
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vkumar wrote:

Hi Saiful

Are the sessions open on same browser, different tabs? Can you open the session on different browser for second tenant and try ?

Regards,

Hi @vkumar ,

Different browsers; one on Chrome and the other one on MS Edge.


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2621 replies
  • March 7, 2022

Hi @saiful murad have you been able to resolve? If not any further ideas @vkumar ? Thank you!


saiful murad
Jr Varsity II
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Chris Hackett wrote:

Hi @saiful murad have you been able to resolve? If not any further ideas @vkumar ? Thank you!

Hi @Chris Hackett ,

We have yet to resolve this.  Thanks for asking.


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