+16We have a large number of refunds to write off, the refunds are coming from Shopify→ Acumatica, Is there is a Best process to handle this scenario?
I have seen a below article but Looking for additional suggestions.
Currently I have created a credit memo for 0.01 and applied to refund to close the document.
Best answer by Manikanta Dhulipudi
Hi Everyone
Currently this feature is not available and proceeding with the import scenario for now!
Hello
The best way to write off a refund would be to create a credit memo to offset the refund as you done.
I could not see still Refund type in write offs balances and credits (AR505000) screen do large number of entries.
Thank you
+16
+18Hi
Have you tried an import scenario or are you simply doing them individually as they come through?
+16Hi
I need to export all the refunds which has an issue and need to create a credit memo document for 0.01 and apply to refund to complete the document currently as well.
+16Hi Everyone
Currently this feature is not available and proceeding with the import scenario for now!
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