Hi,

Can you provide more detail please?  What stock items, in what amounts are on the Cash Sale document?

(In my demo cash Sales screen, I see only Non-Stock items when I’m entering a Cash Sale.)

Laura

HI @abdallaahmed61 

That appears to have processed successfully. It does not look like an error. 

Can you explain more or show more details?

when i close that dialogue the invoice stays in the screen and isnt posted 

But it allows you to post Invoices manually?

Hi @abdallaahmed61 

Another thought I had was as simple as it sounds, have you tried to clear your cache on your browser? Is the same thing happening to all users or just you?

All.

@abdallaahmed61 

Does it allow you to post the transaction individually?

Hello @abdallaahmed61 

You can try to post it manually. Does it either not allow you?

Thank you

Are there any messages in the Tools → Trace area?

Laura

nope

no it dosent let me to post it

no it doesnt allow 

@abdallaahmed61 can you share what the transaction is showing after your try to process this? where does it say its not posted? i think that can help us pretty troubleshoot!

is it possible to check your GL preferences to see if the “automatically post on release” check box is checked on?

i deleted the invoice and made new one 

@abdallaahmed61 did the transaction post once you deleted and reenter? i will say sometimes that does help, technology has a mind of its own (ha!)

yup it got posted 

We are having the same issue, what was the overall solution for this? I am hoping there is another process rather than deleting the invoice. 

One of the reason might be - After release, the document goes to unposted status to access rights issue of the user released the invoice. Please review the status of the Released Invoice. Also, review the POST TRANSACTIONS screen for any unposted documents.