Hello, Can you show the invoice please?  What is the customer price class?  Are there Customer Price Worksheets in the system that my provide special pricing to this customer?  Is the invoice customized?

Thanks.

Default Price class. Not sure i know what you mean by customized. It was generated from SO! Dont see any special worksheets!

Hello, to me the price looks exactly the same on the Invoice as it looked on the Order. Notice, only 100 shipped while 200 were ordered.

We dont believe this is the case, because it isnt happening anywhere else. If that were the case, all incomplete shipments would be like that.

Default Price class. Not sure i know what you mean by customized. It was generated from SO! Dont see any special worksheets!

What does the printed form look like for the Invoice??

Has the report been customised? The standard report prints the unit price directly from ARTran.CuryUnitPrice - seems highly unlikely that it would be randomly half the value.

Hi @bnaumann - were you able to find a solution for your issue? Thank you!