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Prices being cut in half on SO

  • July 20, 2022
  • 8 replies
  • 122 views
bnaumann
Freshman I
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Why does the Invoice for the 100pcs on IN0563852 shows a sell price of $271.23, but when you print the invoice the price comes in at $135.62? It is cutting the price in half. Does anyone know why?

 

Best answer by RoyceLithgo

Has the report been customised? The standard report prints the unit price directly from ARTran.CuryUnitPrice - seems highly unlikely that it would be randomly half the value.

Braden S Naumann

    8 replies

    Laura03
    Captain II
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    • Laura03
    • Captain II
    • July 20, 2022

    Hello, Can you show the invoice please?  What is the customer price class?  Are there Customer Price Worksheets in the system that my provide special pricing to this customer?  Is the invoice customized?

    Thanks.

    ~ Laura Barber, WM Synergy
    bnaumann
    Freshman I
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    • bnaumann
    • Author
    • Freshman I
    • July 20, 2022

    Default Price class. Not sure i know what you mean by customized. It was generated from SO! Dont see any special worksheets!

    Braden S Naumann
    bnaumann
    Freshman I
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    • bnaumann
    • Author
    • Freshman I
    • July 20, 2022

     

    Braden S Naumann
    Laura03
    Captain II
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    • Laura03
    • Captain II
    • July 20, 2022

    Hello, to me the price looks exactly the same on the Invoice as it looked on the Order. Notice, only 100 shipped while 200 were ordered.

    ~ Laura Barber, WM Synergy
      bnaumann
      Freshman I
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      • bnaumann
      • Author
      • Freshman I
      • July 20, 2022

      We dont believe this is the case, because it isnt happening anywhere else. If that were the case, all incomplete shipments would be like that.

      Braden S Naumann
      Kandy Beatty
      Captain II
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      • Kandy Beatty
      • Captain II
      • July 20, 2022

      Default Price class. Not sure i know what you mean by customized. It was generated from SO! Dont see any special worksheets!

      What does the printed form look like for the Invoice??

      Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
        R
        Pro II
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        • RoyceLithgo
        • Pro II
        • Answer
        • July 21, 2022

        Has the report been customised? The standard report prints the unit price directly from ARTran.CuryUnitPrice - seems highly unlikely that it would be randomly half the value.

          Chris Hackett
          Community Manager
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          • Chris Hackett
          • Acumatica Community Manager
          • July 28, 2022

          Hi @bnaumann - were you able to find a solution for your issue? Thank you!

          Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
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