Hi guys.
Please can you give me some suggestions. There are certain batches related to a specific subaccount that are not appearing on the on the Trial Balance and GL. What could be the cause and what can I look at?
Hi guys.
Please can you give me some suggestions. There are certain batches related to a specific subaccount that are not appearing on the on the Trial Balance and GL. What could be the cause and what can I look at?
Hello,
Are you using Branch Roles? Could the entries be in a Branch that has a Role, and your user is not a member of the same Role?
Are you using Restriction Groups? If so, perhaps the Subaccount is not a member of the Restriction Group.
When you say “not appearing on the on the Trial Balance and GL” do you mean same transactions are missing from financial reports like P & L and Balance sheet?
In Report definitions, we can toggle whether to use Restriction Groups -- turning them off temporarily will be a good way to identify whether Restriction Groups are causing the omission.
Laura
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