Hello,
Our Acumatica AR Customer Credit Balances are not correct.
Example:
Customer 169523000 - Vis****, has a $3000 credit limit, with a $69.30 Open Orders Balance, but then shows a -$6,260.70 Remaining Credit Limit. It then puts a Credit Hold on the Orders.
Screen AR.30.30.00, Financial.
Any idea where should I start looking? Workflows? Code? I am clueless.
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/c53dbdee-2559-46f2-829e-a506dc9d9ffb.png)
I also saw this message when just digging around. Not sure if has something to do with anything of this.
Please help.
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/9dd96b01-6cf3-41ce-8f63-493c39e1ff5e.png)
Best answer by Laura02
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