Skip to main content
Question

Open Trial Balance

  • July 12, 2023
  • 2 replies
  • 77 views

Forum|alt.badge.img

When I open trial balance, it show me ”account cannot be mapped”. How to solve it

 

2 replies

Forum|alt.badge.img+9
  • Semi-Pro III
  • July 12, 2023

Hi @kevinheng21 ,

I found a similar forum to answer your question.

 

Regards,

Sweta


Laura03
Captain II
Forum|alt.badge.img+19
  • Captain II
  • July 12, 2023

Hello @kevinheng21 ,

  1. Does account 10010 exist on your Chart of Accounts?
  2. Is account 10010 Active Status on your Chart of Accounts?
  3. Are there any restrictions (Restriction Groups), such as Branch-Account or Account-User restrictions, that prohibit your login user id from posting to the account?

Laura