Open Trial Balance

Userlevel 3

When I open trial balance, it show me ”account cannot be mapped”. How to solve it


2 replies

Userlevel 7
Badge +10

Hi @kevinheng21 ,

I found a similar forum to answer your question.




Badge +18

Hello @kevinheng21 ,

  1. Does account 10010 exist on your Chart of Accounts?
  2. Is account 10010 Active Status on your Chart of Accounts?
  3. Are there any restrictions (Restriction Groups), such as Branch-Account or Account-User restrictions, that prohibit your login user id from posting to the account?



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