"Object reference not set to an instance of an object." returned when filtering by "Contains" in batch payment number field of Cash Account Details.

Acumatica returns “Object reference not set to an instance of an object.” when I attempt to filter by a portion of the batch number using “Contains” in Batch Payment Nbr. field of Cash Account Details screen. If I use “Equals” with the entire batch number, Acumatica returns “No Records Found.” I end up having to filter by “Is Not Empty” to narrow the results down to payment batches only. From there, I can clearly see the very same batch number that Acumatica could not find with “Equals” or “Contains.” How do we fix this? Thanks!