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"No access token returned: invalid_scope" error on bank feeds

  • October 6, 2026
  • 5 replies
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I have using Bank feeds connected to Chase and Capital One with Plaid for quite some time. 

I am now getting a "No access token returned: invalid_scope" error and not able to delete the feed or update credentials. 

Can someone advise what is causing this?

5 replies

Laura03
Captain II
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  • Captain II
  • October 6, 2026

Hello,

Have you contacted your bank to inquire about outages?

 

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  • Author
  • Freshman II
  • October 6, 2026

I have 4 feeds from 4 banks and they are all giving the same error, I am not able to Update Credentials or Disconnect, Just get  No access token returned: invalid_scope error.

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Laura03
Captain II
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  • Captain II
  • October 6, 2026

Hello, I agree: it’s unlikely more than one bank would have a problem. I wonder if your Acumatica instance has a problem reaching the banks.  Did you already try refreshing/Updating the License? 

Is it possible the computer running your Acumatica ERP instance doesn’t have access to the Internet or has port 443 closed?  From Acumatica Help:

Laura

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DasunPerera91
Acumatica Employee
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Hi ​@thinkinkllc 

Please Run Diagnostics in Cloud Service Diagnostics after updating the License as mentioned by ​@Laura03 

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  • Author
  • Freshman II
  • October 21, 2026

Thank you with Acumatica’s help we were able to identify that there was a corruption issue during an upgrade on our license.

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