I have using Bank feeds connected to Chase and Capital One with Plaid for quite some time.
I am now getting a "No access token returned: invalid_scope" error and not able to delete the feed or update credentials.
Can someone advise what is causing this?
+20Hello,
Have you contacted your bank to inquire about outages?
I have 4 feeds from 4 banks and they are all giving the same error, I am not able to Update Credentials or Disconnect, Just get No access token returned: invalid_scope error.
+20Hello, I agree: it’s unlikely more than one bank would have a problem. I wonder if your Acumatica instance has a problem reaching the banks. Did you already try refreshing/Updating the License?
Is it possible the computer running your Acumatica ERP instance doesn’t have access to the Internet or has port 443 closed? From Acumatica Help:
Laura
+2Hi
Please Run Diagnostics in Cloud Service Diagnostics after updating the License as mentioned by
Thank you with Acumatica’s help we were able to identify that there was a corruption issue during an upgrade on our license.
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