Hello-
We are using Print Invoices and Memos (AR508000) screen to email out invoices to our customers - this results in some getting 50+ emails all at once, one per invoice. Many are complaining.
Is there a way to email out a customer’s open invoices such that they are all sent in one single email, instead of a separate email for each invoice?
Thank you!!
Best answer by jdobish
it is my understanding that you want to send all open invoices to a customer in 1 email? you would have to send it through a business event.
You could select once for each records, or for a group of records. You could then specify what fields you are using to trigger the event. You could also send a statement, which would include all open invoices.
+2You could look at doing a business event that is raised by group, and combine them? This seems like it might be the best option.
Hey
Appreciate the suggestion - not sure what you are picturing, if you do not mind elaborating on what the business event would look like, etc
Hi
+2it is my understanding that you want to send all open invoices to a customer in 1 email? you would have to send it through a business event.
You could select once for each records, or for a group of records. You could then specify what fields you are using to trigger the event. You could also send a statement, which would include all open invoices.
+12I’ve got a similar idea here:
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