Hi @everyone,
There are sales orders that we synched from BigCommerce to Acumatica that has an issue with the order quantity. In BC, it does show only 1 qty for item 10021. However, the order in Acumatica shows 1 Qty, and then another 2 Qty.
This caused failure of synching the payment entity.
BigCommerce
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/f9f558b5-32aa-48ec-aad1-8f76e4c69a40.png)
Acumatica
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/a54ba026-5c37-4f8b-b8e4-4ba9e2618b60.png)
Stock
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/0f8f63a5-e910-4bf8-8e9f-972a4d340830.png)