Question

Issue of Sales Order's quantity from BigCommerce to Acumatica

  • 5 September 2023
  • 1 reply
  • 22 views

Userlevel 4
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Hi @everyone,

There are sales orders that we synched from BigCommerce to Acumatica that has an issue with the order quantity. In BC, it does show only 1 qty for item 10021. However, the order in Acumatica shows 1 Qty, and then another 2 Qty. 
This caused failure of synching the payment entity.

BigCommerce



Acumatica 


Stock
 

 


1 reply

Userlevel 7
Badge +11

Hi @bernadeth58 ,

I’d recommend starting a support case on the Acumatica portal so they can help you with this.

Best,


David Eichner, CPA

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