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Question

Issue of Sales Order's quantity from BigCommerce to Acumatica

  • September 5, 2023
  • 1 reply
  • 37 views
B
Jr Varsity III
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Hi @everyone,

There are sales orders that we synched from BigCommerce to Acumatica that has an issue with the order quantity. In BC, it does show only 1 qty for item 10021. However, the order in Acumatica shows 1 Qty, and then another 2 Qty. 
This caused failure of synching the payment entity.

BigCommerce



Acumatica 


Stock
 

 

1 reply

DavidEichner
Captain II
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Hi @bernadeth58 ,

I’d recommend starting a support case on the Acumatica portal so they can help you with this.

Best,


David Eichner, CPA

David Eichner, CPA - If I helped you, please *Like* my post/reply. If I provided an answer to your question, please mark it as *Best Answer*.
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