Inter branch mapping error

  • 7 July 2023
  • 4 replies

Userlevel 6
Badge +3

Has anyone seen this error before for inter-branch mapping. We’ve tried saving multiple times for the past few days but no luck:



Best answer by estebanperalta54 16 July 2023, 21:20

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4 replies

Userlevel 7
Badge +15

Hi @estebanperalta54 

This is a common error. If you have 2 people in the same screen, it will occur or if you have 2 tabs open for this screen. 

Try to get the users out of that screen and log out. 

Clearing the cache may help also. 

Userlevel 7
Badge +15

Also, here are some steps you can take in that:

Userlevel 6
Badge +3

Thanks for your answer @kandybeatty49. The suggested solutions did not work, instead I had to escalate a case with Acumatica. They were able to apply a script and fix it. This is what they mentioned:

In previous versions, the issue is caused when a branch is deleted and a new one is created with the same name. This should have been fixed, we will be investigating the root cause further. A correction script has been applied and you should be able to create interbranch account mapping.



Userlevel 7

Thank you for sharing your solution with the community @estebanperalta54!


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