A debit memo was entered in the system when it should not have been I was able to remove the invoices and attach them to the correct payment. But now I have an Open Debit memo. Is the best way to fix this is by doing a Credit Adj to clear this payment out?
Best answer by KushaniPerera88
Once the Credit Adjustment has been created you can apply it to the debit adjustment as below
+3
Once the Credit Adjustment has been created you can apply it to the debit adjustment as below
Hello
Yes, you can create a credit adjustment with the same amount of debit adjustment to clear off the balance of the debit adjustment.
Thank you.
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