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How do Customer Contracts go to Expired

  • September 4, 2025
  • 1 reply
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dcomerford
Captain II
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Just wondering if anyone might know the answer on the Customer Contract (CT301000) you can set an Expiration Date. There is also a Status of Expired but i cannot see any Action/Process that will set the Contract to Expired as the Contract will stay active. If i change the Date to be in the Past it does not update the Status

 

Best answer by dcomerford

Answered my own question when the Expiration Date is set and you run Billing it checks the date and if no Invoice is raised then it will Expire the Contract

1 reply

dcomerford
Captain II
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  • Author
  • Captain II
  • Answer
  • September 4, 2025

Answered my own question when the Expiration Date is set and you run Billing it checks the date and if no Invoice is raised then it will Expire the Contract